Aditya Birla Health Insurance is one of the leading health insurance providers in India that has been redefining healthcare coverage in the country. Here are a few ways in which Aditya Birla Health Insurance is doing that:
Customisable health insurance plans: Aditya Birla Health Insurance offers a wide range of health insurance plans that can be customized to meet the specific needs of individuals and families. The plans come with various benefits such as cashless hospitalisation, cover for pre-existing illnesses, and no-claim bonus.
Wellness benefits: Aditya Birla Health Insurance offers various wellness benefits to policyholders, such as access to health check-ups, fitness programs, and nutrition guidance. The insurer has also tied up with various wellness partners to offer discounts on gym memberships, health food, and other health-related products and services.
Innovative products: Aditya Birla Health Insurance has introduced innovative health insurance products such as Activ Health, which is a comprehensive health insurance plan that offers coverage for both in-patient and outpatient treatment, and also includes wellness benefits. Another innovative product is the "Health Coach" program, which provides policyholders with personalised health coaching and guidance.
Use of technology: Aditya Birla Health Insurance has embraced technology to enhance its customer experience. It has introduced various digital initiatives such as a mobile app that allows policyholders to access their policy details, locate network hospitals, and make claims. The insurer has also introduced a virtual doctor consultation service, which enables policyholders to consult with doctors online.
Focus on customer satisfaction: Aditya Birla Health Insurance has a strong focus on customer satisfaction. It has introduced various initiatives such as a dedicated customer service helpline, a 24/7 claims assistance service, and a hassle-free claims settlement process.
Overall, Aditya Birla Health Insurance is redefining healthcare coverage in India by offering innovative and customisable health insurance products, and wellness benefits, and using technology to enhance the customer experience. Read More - The Top Pregnancy Mediclaim Plans Of 2023: A Review